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How to Use the Subscription Service in OpenKM

The Subscription Service in OpenKM is a powerful feature that allows users to receive automatic notifications whenever documents or folders are modified. This helps teams stay informed, react quickly to changes, and ensure version control across departments.

In this article, you’ll learn what the subscription tool does, how it can benefit your workflow, and the exact steps to activate notifications for your preferred content inside OpenKM.

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Understanding the Subscription Functionality

When users subscribe to a document or folder, OpenKM sends an alert whenever a change occurs. In other words, the system notifies subscribers instantly—eliminating the need to track updates manually.

This kind of smart monitoring is especially helpful in departments like Legal, HR, or Project Management. These teams rely heavily on up-to-date documentation and need to know about changes as they happen.

Benefits of Using OpenKM Subscriptions

  • Better coordination: Your team receives alerts about important content updates.
  • Compliance support: Keep a record of document activity and ensure accountability.
  • Efficiency gains: Reduce time spent searching for changes manually.
  • Selective control: Focus only on files and folders that matter most to you.

How to Enable the Subscription Service in OpenKM

To begin, go to your OpenKM dashboard. There, you’ll find a section listing all content you currently follow. Subscribed items are clearly marked so you can access them with ease.

Next, locate the document or folder you want to track. Right-click and choose Subscribe. From that point forward, the Subscription Service in OpenKM will notify you of any changes made to that content.

Managing Notifications with Precision

You can customize notifications at any time. For example, unsubscribe from folders and keep only the documents you truly care about. In this way, the Subscription Service in OpenKM becomes a powerful, personalized alert system that aligns with your workflow.

Moreover, when you combine subscriptions with metadata filters and access permissions, OpenKM becomes a highly flexible document management solution for teams of all sizes.

If you want to discover even more ways to optimize document workflows, we recommend exploring this full overview: Document Management System – OpenKM.

If you need help setting up the Subscription Service in OpenKM, reach out to our team today. We’ll gladly assist you in maximizing this powerful feature.

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